Privacy Policy – Foxpress Studios

This Privacy Policy outlines how Foxpress Studios LLC (“Foxpress Studios,” “we,” “our,” or “the Company”) collects, uses, discloses, and protects personal information through its website, www.foxpressstudios.us (“the Site”). As a U.S.-based digital creative studio registered in Delaware, we prioritize compliance with the California Consumer Privacy Act (CCPA), the Federal Trade Commission (FTC) regulations, and industry best practices modeled after major U.S. animation and media production firms.

  1. Definitions
    In this Policy:

  • “Personal Information” means information that identifies, relates to, describes, or is reasonably capable of being associated with a specific individual or household.
  • “Processing” refers to any operation performed on data, whether or not by automated means.
  • “Service Providers” are third parties engaged to perform functions on our behalf, including technical, creative, or administrative support.
  • “User” or “Client” refers to any individual accessing the Site or engaging with our services.
  • “Applicable Laws” refers to CCPA, COPPA, FTC regulations, and other relevant federal and state laws.

    2. Information We Collect
    We collect both voluntarily submitted and automatically generated personal data through our Site and project engagement forms. This may include:

  • Full name, email address, company name, job title
  • Project briefs, inquiry details, and uploaded content
  • Payment transaction data (processed via secure third-party platforms)
  • IP address, device identifiers, browser metadata, and session logs
  • Analytics data such as geolocation, heatmaps, and scroll behavior through tools like Google Analytics, Meta Pixel, and Hotjar Additionally, we may gather technical metadata from third-party platforms embedded in our systems to help optimize Studio performance.

    3. How We Use Your Data
    We use the information we collect to:

  • Communicate with clients about services, proposals, or production timelines
  • Manage production workflows and provide CGI, animation, and cinematic services
  • Facilitate payments and document billing history
  • Conduct technical troubleshooting, system updates, or platform security reviews
  • Promote new services, content, or campaigns (opt-out is available) We do not sell your personal information. Data is only used internally or shared with trusted service partners for fulfillment and analytics. Project-related insights may be anonymized and used to evaluate Studio benchmarks against market competitors.

    4. Disclosure to Third Parties
    We may disclose personal information to third-party service providers, including:

  • Cloud storage vendors and content delivery networks
  • Animation contractors, render specialists, and voiceover producers
  • Email or customer relationship platforms (e.g., Mailchimp, HubSpot)
  • Payment processors such as Stripe or Wise Each vendor operates under confidentiality agreements and is selected for compliance with security and data protection standards. No contractor may use data outside of fulfillment scope. We may disclose data if legally required to do so (e.g., subpoena or law enforcement inquiry) or in cases where Studio rights or infrastructure are threatened. You waive any claims for indirect loss resulting from such legal compliance. Foxpress Studios disclaims liability for representations made by freelancers not under direct supervision or not listed as official points of contact.

    5. International Collaboration and Data Transfers

    Foxpress Studios maintains an extended production pipeline that includes creative talent, developers, and render teams based globally—including in Canada, the UK, Eastern Europe, and Southeast Asia. These partners allow the Studio to operate with 24/7 flexibility and reduce latency in project delivery. Some Studio backend and creative fulfillment occurs in regions like the Philippines, where a pool of highly skilled animators and VFX specialists offer competitive quality consistent with major U.S. studios. These collaborators are not publicly represented but are vetted and trained in our internal standards. We implement reasonable and appropriate safeguards for any personal data shared outside the U.S., including platform encryption, access logging, and contractual obligations mirroring CCPA or GDPR standards where applicable. Vendor selection includes due diligence reviews, NDAs, and limited-access controls, and global contributors are not permitted to retain, export, or reuse client data for other engagements. Foxpress Studios has successfully delivered works accepted by recognized publishers, platform curators, and industry stakeholders, validating that our international collaboration does not compromise credibility or regulatory compliance. Clients may request U.S.-only processing of data where required for legal or contractual reasons. Such restrictions may extend delivery timelines or require alternative arrangements.

    6. Data Security Practices
    We implement layered security protocols to ensure data protection and access control:

  • All internal systems require two-factor authentication (2FA) for administrative access
  • Projects and databases are hosted on secure, U.S.-based cloud infrastructure compliant with ISO 27001 and SOC 2
  • Data at rest and in transit is encrypted using industry-standard AES-256 and TLS
  • Automated alerts monitor suspicious activity, IP anomalies, or brute-force attempts
  • Security logs are retained and periodically audited by system administrators We conduct quarterly vulnerability scans and apply patches to software frameworks proactively. Employees and contractors receive regular training on cybersecurity awareness and data handling. In the event of a data breach likely to impact user privacy, we will notify affected parties and regulatory bodies within the timelines stipulated under applicable law (e.g., 72 hours under GDPR, or as soon as practical under FTC rules).

    7. Data Retention and Storage
    Foxpress Studios retains data in accordance with service lifecycle needs and regulatory obligations:

  • Inquiries and client proposals: retained for 24 months unless earlier deletion is requested
  • Project files and deliverables: retained for 12 months after final delivery
  • Billing and payment records: retained for 7 years to comply with IRS audit requirements
  • Email interactions and chat logs: retained for 36 months for service reference Requests for deletion are honored unless data retention is legally required or under audit hold. We maintain a data classification framework that tags sensitive information and restricts access to only authorized team members. Expired content is permanently deleted in secure cycles every fiscal quarter.

    8. Your Rights and Choices
    If you are a U.S. resident, particularly a California resident, you may have rights under the CCPA, including:

  • Right to request disclosure of data collected and its purpose
  • Right to delete personal information
  • Right to opt out of the sale or transfer of your personal data
  • Right to non-discrimination for exercising these rights To make a privacy request, email support@foxpressstudios.us. We will respond within 45 days as allowed under CCPA. You may unsubscribe from promotional content at any time by clicking the unsubscribe link or emailing us directly. Operational messages related to production or billing will still be delivered. Foxpress Studios does not engage in automated decision-making that produces legal effects. Where suggestions or projections are presented, these are advisory and not algorithmically enforced. By continuing to use the Site or engaging in services, you waive any claims arising from data shared in line with these practices, provided such use is lawful, protected, and commercially reasonable.

    9. Cookies and Tracking Technologies
    Our Site uses cookies, pixels, and tracking tools to enhance user experience, gather analytics, and streamline marketing operations. Cookies may be session-based (deleted when you close your browser) or persistent (stored until expiration or manual deletion). We use cookies for:

  • User authentication and session management
  • Analyzing usage patterns via platforms like Google Analytics and Meta Business Tools
  • Retargeting ads to previously engaged users
  • Diagnosing site issues and optimizing content You can configure your browser to block cookies or alert you when a cookie is being placed. Disabling cookies may limit functionality on our Site. Do Not Track (DNT) signals are not currently honored.

    10. Dispute Resolution and Updates
    This Privacy Policy is governed by the laws of the State of Delaware. Any dispute, claim, or controversy arising out of or relating to this Policy will be resolved through binding arbitration conducted in English in Delaware, pursuant to the rules of the American Arbitration Association. No class actions or representative proceedings are permitted. All disputes must be brought individually. Foxpress Studios reserves the right to amend or update this Policy at any time. Significant updates will be posted prominently on our website and communicated via email if you are an active client. By continuing to use our services after changes take effect, you agree to the revised terms.

For all privacy-related concerns, contact: Foxpress Studios LLC